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The company I work for owns several vehicle lifts. One of the hydraulic tank reservoirs was under so much pressure that the spout burst. I called and requested some support, and this is where the fun began: Day 1: rude answering, combined with, "You know, that's not...
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2.2
Santa Paula, California
I didn't like
  • Customer service
#1244572
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i purchased a bendpak lift approx. 2 years ago and had nothing but problems with it from day one within 2 months it was making all kind of noises and wouldnt even lift a half ton truck. i only avg about 6-8 cars a day and replaced pump and rollers on it . this...
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2.0
I didn't like
  • How they tried to resolve this issue
#1188356
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Been nearly 2-1/2 months, still not delivered. This is ridiculous! Wish I had read blogs before purchasing. They will not even return my calls for a refund. If you are reading this, do not make the same mistake as me. You will be sorry, as they will give you lip...
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Anonymous
Jm

Thanks for the heads up

1.0
I didn't like
  • No service and no product ever delivered
#1185053
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Hoist showed up late. Northern blamed that on Bendpak as they lied to me on delivery. Hoist showed up with slag all up the inside length of posts. This had to be ground out. Why not ship it back you may ask. Well after dealing with Northerns lies on the 1st shipment...
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#1147930
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guys move on to challenger ..bend pack is just another garbage company we have complain 2 days after installation about graining noise they told us is good enaf ....we have called everybody ..contacted many guys at bp.. absolutely no help ..they have never fixed it up...
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Anonymous
Jme

I will be looking at Direct.

I didn't like
  • Not pro
#1147455
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Bendpak - Worse company ever.

Still trying to get them to fix our lift for over 2 years. Our lift skips, shakes. I call they send me parts but no repair man. I’ve turned them into the BBB still isn’t fixed. No replies to voice mails.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
Website
Santa Paula, California
#1135597
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Resolved

Bendpak HD 14T 4 post lift
Bendpak HD 14T 4 post lift
Bendpak HD 14T 4 post lift
Bendpak HD 14T 4 post lift
Bendpak HD 14T 4 post lift
Bendpak HD 14T 4 post lift
Bendpak HD 14T 4 post lift
Bendpak HD 14T 4 post lift
Bendpak HD 14T 4 post lift
Bendpak HD 14T 4 post lift
I purchased this lift in 2015 for my personal uses. I didn't install this lift I called Bendpak and I went with their recommendation for a lift installer closest to my location. So the lift is professionally installed. The post are twisting. I have been calling and...
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Anonymous
Jm

Im glad i read these comments. I just considered the 2 and 4 posts. A friend had a gear break in the hyd pump and Bendpak took Months to help. So i think i will consider Direc...

5.0
Santa Paula, California
I didn't like
  • Poor quality
#1034718
Reply to reviews
we purchased a sissor lift for our quick service month's ago...from day one it made a horrible squeal sound when lifting...We called the installer who came out and determined that one of the pin's was gaulded and scored and it needed to be replaced...After five months...
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Anonymous
matts shop

Same Issues! I have had nothing but anger towards this lift. I have 14 lifts and this is the only BenPak and I hate it.

1.0
I didn't like
  • Poor quality
#942294
Reply to reviews
Customer service of BendPak is disguisting. A less than 1 year old BendPak scissor lift collapsed twice at our facility with noticeable structural defect. I requested a replacement lift under warranty and advised they retrieve current lift so their QC team can inspect...
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1.0
#937814
Reply to reviews

I purchased a 4 post lift, ranger cabinet washer and a tire balancer all from bendpak. Each piece of equipment has failed one within the warranty period, they sent me the part I had to replace, this was the tire balancer only after second use. next was the lift. the ...
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1.4
Summerville, Georgia
I didn't like
  • Poor quality
#934873
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