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Bendpak - Poor customer service & poor quality materials
We have 2 bendpak 4 post lifts . I would not recommend them . We replace cables yearly and are recently getting wrong cables shipped. I am put on hold and shuffled around and given the run around. I would stay away from this company trust me been having trouble getting...
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Company wrote 0 public responses to the review from Dec 06.
#1417079
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Service sucks paid for part that was never shipped called customer service a an idiot by the name of shedlock gave me a whole lot of b/s and then gave me a bogus email address.....tried email adds on company website and all of them were bogus.... will call tommorow a...
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Company wrote 0 private or public responses to the review from Nov 27.
1.0
#1409351
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Ranger Target 3D Pro Imaging Aligner We purchased this machine 3 years ago through Babco.com for my automotive repair shop, and it has just been a nightmare. When we unboxed the machine at arrival and I was surprised to find cheap imported off brand components instead...
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Company wrote 0 private or public responses to the review from Sep 28.
1.0
#1368164
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I ordered an extended frame QuickJack 5000 EXT car lift and Bendpac sent the standard length frame lift. Turns out the extended length frames were out of stock and I believe they thought I wouldn't notice. Then Bendpac kept extending when the correct frames would be...
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Company wrote 0 private or public responses to the review from Aug 20.
1.0
I didn't like
  • Entire customer experience
#1334350
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they do not offer the capacitors,they tell you plainly that you need to buy a whole electrical assembly.also,this 4 post lift has been on service only 1 year.bought them on 2015 they were sitting for 2 years,installed them last year,already had problems with a relay to...
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Company wrote 0 private or public responses to the review from Aug 09.
I didn't like
  • Nothing good about this
#1325657
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Push button on electric motor failed. Contacted Bendpak parts. Able to determine motor manufacturer replacement part number. Web search indicated it was not available anywhere in North America. Contact Bendpak Parts. It was in stock. Placed an order with what I...
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Company wrote 0 private or public responses to the review from Aug 03.
1.0
I didn't like
  • Parts service and availability
#1320334
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I just purchased a new BendPak HD-9 with the Air Bottle attachment and the air bottle doesn't work at all. For over a week I have been trying to get BendPak to authorize the return of their defective air bottle and get the run around. I have celled multiple times and...
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Company wrote 0 private or public responses to the review from Jul 30.
I didn't like
  • Customer service and defective manufacture product
#1316655
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The company I work for owns several vehicle lifts. One of the hydraulic tank reservoirs was under so much pressure that the spout burst. I called and requested some support, and this is where the fun began: Day 1: rude answering, combined with, "You know, that's not...
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Company wrote 0 private or public responses to the review from Apr 30.
2.2
I didn't like
  • Customer service
#1244572
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i purchased a bendpak lift approx. 2 years ago and had nothing but problems with it from day one within 2 months it was making all kind of noises and wouldnt even lift a half ton truck. i only avg about 6-8 cars a day and replaced pump and rollers on it . this...
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Company wrote 0 public responses to the review from Feb 12.
2.0
I didn't like
  • How they tried to resolve this issue
#1188356
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Contact Bendpak

Mailing Address:
BendPak, Inc.
1645 Lemonwood Drive
Santa Paula, CA 93060
USA
Phone:
(888) 856-5820
More
Been nearly 2-1/2 months, still not delivered. This is ridiculous! Wish I had read blogs before purchasing. They will not even return my calls for a refund. If you are reading this, do not make the same mistake as me. You will be sorry, as they will give you lip...
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Company wrote 0 private or public responses to the review from Feb 07.
Anonymous
Jm

Thanks for the heads up

1.0
I didn't like
  • No service and no product ever delivered
#1185053
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